Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of Flex Billing, a product of Unlimited Webs ("we", "us", "our"), available at uwbill.in and its subdomains. By creating an account or using our service, you agree to these Terms.

1. The service

Flex Billing is a subscription-based billing and shop management platform for flex & print shops, offering GST invoicing, customer ledger, expense tracking, staff attendance and WhatsApp invoice delivery, among other features.

2. Account registration

• You must provide accurate details (name, shop name, phone number, email) when signing up.
• You are responsible for keeping your login credentials confidential and for all activity under your account.
• One account is intended for one shop/business. Contact us if you operate multiple shops.

3. Free trial & subscription plans

• New accounts get a 7-day free trial to evaluate the product before paying.
• After the trial, continued use requires an active paid subscription (monthly, yearly or lifetime plan as shown on our pricing page).
• Subscription fees are billed in advance and are non-refundable, except as described in our Refund / Cancellation Policy.
• We may change pricing for future billing cycles; we'll notify active subscribers in advance.

4. Your data

You retain ownership of all business data you enter — invoices, customers, expenses, employee records, and so on. We store and process this data to operate the service, as described in our Privacy Policy. You're responsible for the accuracy of GST rates, business details and other information you enter on invoices.

5. WhatsApp invoice delivery

Invoice and reminder messages sent to your customers over WhatsApp are delivered through a third-party WhatsApp Business API provider. Message delivery depends on WhatsApp/Meta's policies and infrastructure, which are outside our control; we'll do our best to flag and resolve any delivery issues.

6. Acceptable use

You agree not to use Flex Billing to:

• Send spam, misleading, or unlawful messages to customers via WhatsApp or any other channel
• Attempt to break, reverse-engineer, or interfere with the platform's security or infrastructure
• Resell or sublicense the platform without our written permission
• Upload content that is illegal, fraudulent, or infringes someone else's rights

7. Payments

Payments are processed through third-party payment gateways. We do not store your full card or bank details on our servers. By subscribing, you also agree to the payment gateway's own terms.

8. Suspension & termination

We may suspend or terminate accounts that violate these Terms, misuse the WhatsApp messaging feature, or fail to pay subscription fees. You may cancel your subscription at any time as described in our Refund / Cancellation Policy.

9. Limitation of liability

Flex Billing is provided "as is." While we work to keep the service reliable and accurate, we are not liable for indirect losses, lost profits, or damages arising from service interruptions, third-party WhatsApp/payment gateway issues, or errors in data you've entered yourself.

10. Changes to these Terms

We may update these Terms from time to time. Continued use of Flex Billing after changes are posted means you accept the updated Terms.

11. Governing law

These Terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts where Unlimited Webs is registered.

12. Contact